” Reservations.com is rapidly redefining what a growing segment of the travel market sees as a minimum expectation. Excessive focus on price cuts underpinned the strategy of most larger platforms – evolving to the point where most became incapable of delivering a highly personalized and special experience. But as the global economy improved in recent years, most online travel agencies (“OTAs”) operating at scale are still stuck in a downward spiral of price competition, something that is not helping business owners in the industry, neither travellers who seek a special experience: which is, the bulk of holiday makers. The high touch service offered by Reservations.com is proven to be successful, as we will discuss below. “
Reservations.com on Google News