What better way to ring in the New Year is there than planning a trip?
By analyzing industry developments, and taking factors into consideration such as the demographics of travelers, current events, new and advanced booking options and more, the Reservations.com’s team has shared the below predictions for travel trends in 2017.
According to the hotel booking platform, in 2017, the industry will experience a retro-trend as live travel agents are becoming increasingly popular again. With a new generation of travelers seeking to curate one-of-a-kind trips with the guidance of a travel expert, online travel agencies are offering access to live customer service agents to assist. Additionally, OTAs are enabling data persistence across all booking channels, to provide a seamless and efficient interaction, whether travelers choose to book solely with a live agent or across a variety of channels.