Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Contactless check-in is available
• Protective clothing is available to guests
• Property does not offer onsite COVID-19 testing
• Masks are compulsory at the property
• No rollaway/extra beds available
• Property does not require health documentation at check-in
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Individually-wrapped food options are available for breakfast
• Commonly-touched surfaces are cleaned with disinfectant