We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social media account user ID, passport number, and any other information you provide to us when you communicate with us or place a booking. We will collect personal information from you only if you voluntarily submit such information to us. You can always refuse to supply personal information to us, but it may prevent you from engaging in certain Site related activities and doing business with us.
We may collect non-personal information about you whenever you interact with our Site. Non-personal information may include, but is not limited to, the browser name of the browser you used to access the Site, the type of computer or device you used and technical information about the means of how you connected to our Site, such as the operating system, the Internet service providers utilized, and other similar information.
Web browser cookies
How we use and share collected information
Reservations.com may collect and use your personal information and non-personal information as follows:
We may share generic aggregated demographic information not linked to any personally identifiable information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Third party websites
You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
California and Canadian Privacy Rights
If you are a resident of California or Canada, you may request information regarding the disclosure of your personally identifiable information to our affiliates and to third parties for the recipients' own direct marketing purposes. To make such a request, please contact us in accordance with the "Contacting Us" section below.
Use of the Site by Minors
The Site and the services provided are not directed to individuals under the age of eighteen (18), and we request that they not provide personal information to us or through the Site.