About Malmaison By Frasers Hospitality Group Heptonstall
As a part of the Frasers Hospitality Group, Malmaison has a reputation for award-winning hospitality services in the UK. Currently, it has 15 boutique hotels, all of which uphold the hotel chain’s unparalleled standards.
With properties across Africa, Australia, Europe, Middle East, North Asia, and Southeast Asia, Frasers Hospitality Group adapts to the ever-changing trends in the global hospitality industry. It strives to meet the needs of travelers no matter what generation they belong to. Upholding the true essence of hospitality, it aims to create a community where all guests will feel welcome and at home.
Offering different accommodation solutions to cater to different lifestyle preferences, Frasers Hospitality Group has different brands, including Capri by Fraser, Fraser Place, Fraser Residence, Fraser Suites, Hotel du Vin, Malamaison, and Modena by Fraser.
Since it was founded 20 years ago, Frasers Hospitality Group has significantly grown with a portfolio of more than 21,000 residences around the world. One of the things that led to its success is its customer-first approach, ensuring that all of the guests’ demands are met. For starters, it has flexible terms when it comes to booking. For those who intend to cancel their bookings, they just need to inform the company at least 24 hours prior to the check-in date in order to prevent cancellation charges.