Enjoy international cuisine at Ventanas, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Shield between guests and staff in main contact areas
• LGBTQ friendly
• Property follows sanitization practices of CovidClean (Safehotels - global expert)
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• Property follows sanitization practices of COVID-19 Guidelines (CDC)
• Property does not require health documentation at check-in
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available through room service
• Green Globe
• Commonly-touched surfaces are cleaned with disinfectant