Satisfy your appetite at Chack Balam, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Reservation might be required for some facilities onsite
• Masks are available to guests
• Protective clothing is available to guests
• Masks are compulsory at the property
• No rollaway/extra beds available
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Commonly-touched surfaces are cleaned with disinfectant